Legal & Privacy Statement

ALQUIMIA INTERIOR ESPAÑA, holder of Spanish Tax Identity Number (NIF) G16515520, is a company created and regulated by Spanish Act 7/1991 of 21 March, with offices at Eladi Oms 13, - 07010 Palma (Illes Balears).

E-mail: contacto@zrsoc.com

The following paragraphs making up this legal notice and privacy policy regulate the use of all the services and contents which the ALQUIMIA INTERIOR ESPAÑA makes available to users through its Internet domain - https://www.zrsoc.com (hereinafter zrsoc.com).

The present “Legal notice and privacy policy” was drafted in accordance with the provisions of the following regulations:

[Spanish] Act 34/2002 on Information Society Services and Electronic Commerce (hereinafter LSSICE)
EU Regulation 679/2016 of 27 April on General Data Protection (hereinafter GDPR)
[Spanish] Royal Legislative Decree 1/2007 of 16 November, approving the revised text of the General Law on Defence of Consumers and Users and other complementary laws
[Spanish] Act 7/1998 on General Contracting Conditions

zrsoc.com is protected, without any limitations, by the Laws on intellectual and industrial property of the Kingdom of Spain and applicable international treaties and conventions.

Applicable law and jurisdiction - This legal and privacy notice is governed by the Spanish Law and translated to English here. Should any controversy be derived from the use of the services of zrsoc.com and the user, with express waiver of their own jurisdiction, it shall be submitted to the courts and tribunals of Madrid.

Privacy is about more than just protecting you when you share your personal information when you use our products and services, or when you use our websites. Privacy is also about our obligation to collect, use and disclose this information only for the purposes we’ve explained to you. ALQUIMIA INTERIOR ESPAÑA is committed to protecting the confidentiality of your personal information and abiding with privacy regulations in all countries where we operate and conduct our business. Our privacy commitment is about more than complying with applicable privacy laws. It’s about doing the right thing and respecting your right to have the information you share with us protected and responsibly handled.

Our three essential promises to you are -

We use client data to deliver on our purpose
We do not sell client data
We inform clients about why we collect and use their data

Our Global Privacy Statement (“Statement”) applies to all our wholly owned subsidiaries and operations worldwide. We always strive to be more transparent about our privacy practices. This Statement provides an overview of how we collect, use and protect personal information belonging to anyone that interacts with us including clients, business partners or other third parties in our global business activities.

This Statement applies when you connect with us through our website, social media and other communication channels. We also provide more detailed information about your interactions with us when you visit our authorised websites and other electronic platforms (“Digital Properties”).

It’s our global commitment to use only fair and legal means to collect your information. We use it in a legal, respectful and fair manner. We comply with local laws and regulatory requirements in each country we operate in. For information read our global privacy policy

Personal information

Personal Information or data means information about an identifiable individual. This includes factual or subjective information from which an individual’s identity can be reasonably determined. It also includes data points that when combined with other information could identify an individual. This may be your contact, health, financial or lifestyle information, or feedback you provide through surveys. It doesn’t include aggregate or anonymous data because that information does not identify an individual.

What personal information we may collect from you

We collect personal information from you that’s necessary to:

deliver products and services
enhance your experience and interactions with us
manage our business operations
fulfil our legal and security obligations

You don’t have to provide personal information to use our Digital Properties unless a particular feature requires it. Here are some situations that will require you to provide personal information:

accessing your account online or through a mobile app
signing up for a newsletter
applying for a product online

We maintain appropriate procedures to ensure that personal information in our possession and the information we exchange with our service providers and agents is accurate and kept up to date. As permitted by applicable law, you can request to access and correct your personal information.

Children’s information

We don’t knowingly collect information from or market products and services directly to children under the age of majority. We only collect information about children from parents or legal guardians when they are covered under their policies or assigned as beneficiaries.

What other data we collect through our Digital Properties

We collect and analyse data related to your use of our Digital Properties to evaluate and improve functionality, user experience and the effectiveness of our advertising and marketing activities.

We may also share aggregated, anonymous data with third parties. This data cannot directly identify you.

We may combine some of the data we collect through our Digital Properties with other data we have about you for analytics.

Examples of the data we collect for this purpose may include:

your IP address
your device information such as your operating system, browser version and screen resolution
your approximate location
how you got to our Digital Properties (i.e. traffic sources)
whether you are a new or repeat visitor
what pages on our Digital Properties you view
how long you stay on our Digital Properties
what links you clicked on
whether you viewed any videos
what you search for on our Digital Properties
information you have voluntarily provided through surveys and forms on our Digital Properties

We use this data to improve your digital experience:

evaluate and enhance site performance, user experience and functionality
gather insights that will help us improve our products and services
increase the relevancy of marketing campaigns
make our content easier to find in both internal and external search engines

How we safeguard your information

We maintain technical and organisational safeguards to protect your personal information against loss, theft, unauthorised access, disclosure, copying, use or modification. We limit access to those who have a business need to know. We want to provide our website visitors with more information that may be helpful to them. That’s why some of our websites contain links to other websites that are not affiliated with or maintained by us. We are selective about the websites we link to, but we don’t monitor or manage the privacy practices of these third-party websites. As a result, we can’t assume any responsibility for the data collection policies and procedures of these websites. We’ll let you know when you are leaving our Digital Properties to link to an external website.

How we use your data

We are committed to providing you with meaningful information about the purposes for which we use your personal information.

How we use your information

Some examples of how we use your personal information:

Delivering products and services

manage your accounts and provide administrative support
understand your needs and suitability of our products
provide you with updates on your accounts, products and services
investigate complaints and respond to inquiries

Enhancing your experience and interactions with us

personalise and improve your experience while using our Digital Properties
better understand your interest in our products and services
better understand your preferences, needs and how you use our Digital Properties
deliver targeted and personalised marketing

Managing our business operations

analyse and improve our internal business processes
develop products and services
determine effectiveness of our marketing and advertising
evaluate and improve the functionality of our Digital Properties

Fulfilling security and legal obligations

confirm your identity to make sure no one else is accessing your information enhance digital security, implement risk management programs and procedures to protect against fraud, errors or misrepresentations
meet regulatory or contractual requirements

We may need to use your information in other ways, as required by law. If we need to use your information for any other purposes, we will do so only with your consent.

Why we share your information

We are responsible for protecting the confidentiality of all personal information in our possession. That includes information transferred to third parties performing services on our behalf such as our agents, service providers or our affiliates, along with our reinsurers. When third parties store or process your information outside the country where it was collected, we follow all local laws. In those cases, the processing of your personal information may be subject to the laws of those other countries. We always require that these third parties protect your personal information consistent with our privacy policies and practices and comply with relevant laws.

We are careful what information we share and why. We aim to limit the personal information we share with third parties to what is needed for the service they provide.

Here are some of the services third parties provide:

providing cloud hosted digital solutions and advanced technologies
facilitating marketing campaigns, surveys and market research activities

In some cases, laws require us to share information with regulators or government agencies.

What are your basic privacy rights?

We inform you why we collect, use and share your personal information. In some cases, we may request your express consent for the use of your personal information. You have a choice to withdraw your consent for processing of your personal information. Sometimes, this is not possible because of legal or contractual requirements. Withdrawing your consent may limit our ability to provide you with a full range of services. Here are some of the choices you may have depending on your jurisdiction:

You may request not to receive marketing and other commercial messages.
You may choose to communicate with us and provide your information using multiple channels: digital, telephone or regular mail.
You have a number of options to manage cookies. If you choose to delete or refuse cookies, or choose not to share certain device information, some functionalities on our Digital Properties may not be available to you.

Website Property Rights and Copy Protection

The website, including but not limited to its programming, editing, compilation and other elements necessary for its operation, designs, logos, text and / or graphics, are the property of ALQUIMIA INTERIOR ESPAÑA or, if the case, has licence or express authorization by the authors. All the contents of the website are duly protected by the rules of intellectual and industrial property, as well as registered in the corresponding public registers. Regardless of the purpose for which they were intended, the total or partial reproduction, use, exploitation, distribution and marketing, requires in any case prior written authorization by the ALQUIMIA INTERIOR ESPAÑA. Any use not previously authorised is considered a serious breach of the intellectual or industrial property rights of the author.

The designs, logos, text and / or graphics outside ALQUIMIA INTERIOR ESPAÑA and that may appear on the website, belong to their respective owners, who are themselves responsible for any possible controversy that may arise with respect to them. ALQUIMIA INTERIOR ESPAÑA acknowledges in favour of its owners the corresponding rights of intellectual and industrial property, not implying their mere mention or appearance on the website the existence of rights or any responsibility on them, as well as endorsement, sponsorship or recommendation by the same.